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Competing for Customers
and Winning with Value -
Breakthrough Strategies for
Market Dominance
This book brings
together, for the
first time, two very
powerful concepts:
customer value and
competitive plan-
ning.
Strategic Six Sigma for
Champions - Keys to Sustainable
Competitive Advantage
Recent advances in
the measurement
and management of
customer value now
make it a powerful
tool for identifying
and prioritizing Six
A Practical Field Guide for
AS9100
The purpose of this
field guide is to assist
the reader, step-by-
step, in implementing
a Quality Manage-
ment System (QMS)
in conformance with
Computer-Based Robust
Engineering - Essentials for DFSS
In modern engi-
neering, it is un-
common to do any
activity without the
use of computers
and information
technology.
