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Best Practice in Team Excellence
The purpose of this
book is to explain
the Team Excellence
Framework (TEF)
and how to lever-
age it to ensure
the success of your
improvement teams.
Corporate Sustainability
Planning Assessment Guide
Includes the Global
Reporting Initiative
(GRI) Index. Corpo-
rate sustainability
planning has risen in
prominence over the
past few years among
leading organizations
Making Government Great Again
This book is a case
study of the first
state transpor tation
agency in the coun-
try to achieve ISO
9001:2000 cer tifi-
cation for its major
business processes
Executive Focus
This book is writ-
ten for the individual
who leads the orga-
nization, whether as
CEO, senior manager
of a major operating
function, depar tment
manager
