E1469 de 2015

This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and variation reduction. The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams. In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list (both print and electronic), new practice exam questions, and other additional materials available for download. Of special note among the files available for download are introductory Lean video clips from the Gemba Academy that should be very useful in understanding applications of lean to your organization. The videos are from each of the groupings that Gemba Academy uses in their business. Another new feature of this handbook is the offer from PQ Systems, Inc., that anyone who purchases this book can receive a free copy of the Quality Gamebox software. The additional material available for download has been expanded, and a layout diagram is available in Appendix R. Given that this is an electronic format, you are encouraged to search the files for any number of forms, examples, templates, videos, and other useful tidbits that can help in running projects and preparing for the exam. Electronic Books Only: CD-ROM files are available for download. Please contact ASQ Customer Care for download instructions.